No app access?
Email support@misoapp.ca from the address on your Miso account with the subject Account deletion request. Support will verify ownership before processing.
Request deletionAccount deletion
Delete your Miso account.
You can delete your account directly in Miso on iOS or Android when signed in. Miso is not intended for people under 14.
Delete in the app
Open Miso and go to Profile > Privacy & data > Delete account in app. Miso will ask you to review what will be removed and confirm before deletion begins.
What deletion covers
Account deletion removes your profile, saved recipes, meal plans, grocery lists, pantry data, personalization data, and account-linked household and social data that Miso can delete for your account.
Some records may be retained when required for security, billing, fraud prevention, legal compliance, or proof of consent. Consent audit events are retained for the account lifetime plus 36 months after deletion, then purged under the privacy retention process.
Data export hold
If you have a pending data export request, deletion is placed on hold until the export is delivered and confirmed, or until you cancel the export request.
Timeline
In-app deletion starts immediately after confirmation unless an export hold or verification issue applies. Manual privacy requests are handled within 30 days of receipt.
Last updated: July 19, 2026. For privacy questions, contact support@misoapp.ca.